Cost
Is the consultation free?
Your first message and the reply you get back cost nothing at all.
Last reviewed 2026-09-14 · 3 דקות קריאה
If you’re curious about whether it costs anything to ask a question, the answer is simple: no. Your initial message and the counsellor's response come at no charge. You won’t need to provide any payment information, and there’s no obligation on your part.
What happens after that first reply
The first interaction is completely free, allowing you to ask your questions without any financial commitment. After you receive your initial reply, if you choose to continue the conversation or seek further assistance, there may be fees involved. Rest assured, any costs will be clearly communicated to you before you decide to proceed.
Why there is a fee for the rest
Once you move beyond that first free exchange, fees are necessary to cover the costs of providing professional, personalized support. Our counsellors are trained to offer accurate information and guidance tailored to your specific situation, which requires resources and expertise. By charging for ongoing consultations, we ensure that you receive high-quality care and support throughout your journey.
It's important to remember that your safety and privacy are our top priorities. If you have any concerns about costs or the services we provide, don’t hesitate to reach out. We’re here to help you navigate your options in a safe and supportive environment.
שאלות שאנשים שואלים
Is the initial consultation really free?
Yes, the first message and the counsellor's response are completely free of charge.
Will I need to provide payment information for the initial consultation?
No, you do not need to provide any payment information for the initial consultation.
What happens if I want to continue the conversation after the first reply?
If you choose to continue the conversation, there may be fees involved, which will be clearly communicated to you before you proceed.
Why are there fees for ongoing consultations?
Fees for ongoing consultations are necessary to cover the costs of providing professional, personalized support from trained counsellors.
What if I have concerns about costs or services?
If you have any concerns about costs or the services provided, feel free to reach out for clarification and support.
